Privacy Policy
- Introduction
This Privacy Policy describes how Mindtree Technologies Co. Ltd (“we,” “our,” or “us”) collects, uses, and shares information when you use our mobile applications “eWaiter Waiter App” and “eWaiter Admin App” (collectively referred to as the “Apps”), developed by Mindtree Technologies Co. Ltd and published on Google Play Store by Elixir Technologies pvt. ltd. - Scope of This Policy
This privacy policy applies to both:
– eWaiter Waiter App: Used by restaurant staff for order management
– eWaiter Admin App: Used by restaurant administrators for business management - Information We Collect
- Information You Provide to Us
– Login credentials (username and password)
– Staff profile information
– Restaurant operational data
– Order and transaction information
– Business configuration settings
– Communication data when you contact us - Automatically Collected Information
– Device information (device type, operating system version)
– App usage statistics and performance data
– Login session information
– System logs
- Information You Provide to Us
- How We Use Your Information
We use the collected information for:
– Providing and maintaining the Apps’ functionality
– Processing and managing orders
– Managing restaurant operations
– Generating business reports and analytics
– Improving our services
– Technical support and troubleshooting
– Communicating with users about service updates
– Security and fraud prevention - Data Sharing and Disclosure
We do not sell or rent your personal information. We may share your information with:
– Authorized restaurant management and staff (within the scope of their roles)
– Service providers who assist in Apps operations
– Legal authorities when required by law
– Payment processors (for transaction processing) - Data Security
We implement appropriate technical and organizational measures to protect your information:
– End-to-end encryption for sensitive data
– Secure server storage with regular backups
– Role-based access control
– Regular security assessments
– Secure authentication mechanisms
– Limited employee access to personal data - Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Business-critical data is retained according to local business and tax regulations. You may request deletion of your personal data, subject to legal requirements. - Your Rights and Choices
You have the right to:
– Access your personal information
– Correct inaccurate data
– Request deletion of your data (where applicable)
– Opt-out of marketing communications
– Request data export
– Modify app permissions on your device - Children’s Privacy
Our Apps are intended for business use and do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us. - Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of any material changes through the Apps or via registered contact information. - Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Mindtree Technologies Co. Ltd
99/9 Moo 4,
Srisoonthorn Road, Srisoonthorn,
Thalang, Phuket 83110, Thailand
Email: support@mindtree.co.th
Phone: +66 (0)76 620 447
Website: https://mindtree.co.th - Compliance Information
This Privacy Policy is compliant with Google Play’s User Data policy and applicable data protection regulations. This policy applies to all users of eWaiter Waiter App and eWaiter Admin App, developed by Mindtree Technologies Co. Ltd and published by Elixir Technologies pvt. ltd.
